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Shopping on Website

What payments methods are accepted by Gearbox?

All major credit cards are accepted including:

  • Visa
  • MasterCard
  • Discover  
  • American Express


How do I change or cancel my order?

To change or cancel an order that has been placed, please contact Gearbox Headquarters immediately at 1.877.443.2726. A Gearbox Customer Service Representative will assist you. Business hours are from 8:30 am to 4:00 pm PST, Monday - Friday.   An email may be sent to info@gearboxsports.com if contacting us after business hours.

Please note, if your order has already left our warehouse and a change is needed including an order cancellation, additional fees may apply and are paid for by the customer.


How do I redeem a valid promotion code?

If you have received a Gearbox authorized promotional code you may redeem the code only through the Gearbox website. Some of these premium offers have an expiration date, once that date has passed the code will no longer be valid.

To apply the promotional code you must first shop and add items to your cart. The only place to add the promotional code is in your cart.  

To get to your cart, click the cart button on the top right of any page. Once in the shopping cart there is a box labeled Discount Codes, enter your code and hit apply. Codes are case sensitive.

Once you click apply coupon, it will activate.  If your code is valid, it will be displayed in your payment summary.  If the code is expired, invalid or not applicable to product selected, the code offer will not apply. You may only use one promo code per transaction.

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